Shipping Policy

Thank you for shopping with James & Chloe London. We aim to make your shopping experience seamless and enjoyable. Please review our shipping policy below for detailed information on processing and delivery times.

Processing Time

All orders are processed within 1–2 business days after payment is received.
Please note that we do not process or ship orders on weekends or public holidays.

Shipping Time

After your order has been processed, the estimated delivery time is 7–12 business days, depending on your location and local postal services.

Shipping Fees

We are pleased to offer Free Shipping on all orders — no minimum purchase required.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number, allowing you to monitor your package’s progress.

Delays

Delivery times are estimates and may occasionally be affected by customs procedures, weather conditions, or courier delays. We appreciate your understanding in such cases.

Incorrect Address or Failed Delivery

Please ensure all shipping details are correct when placing your order. James & Chloe London is not responsible for packages sent to an incorrect address provided by the customer.

Contact Us

If you have any questions about your shipment, please reach out to us at: contact.jameschloe@gmail.com.